Process Control and Resilience Analyst (All Genders)

We all enjoy meeting people who are full of new ideas and always looking to improve themselves. And that's also true at Barclays – because we're not your typical bank. Just like you, we're full of energy and love forging new paths. 

You can have a real impact at Barclays and help shape the company's future. Not only do you have the opportunity to develop your own skills, but you can also help your team progress and drive the company forward. Set your career free: we offer flexible working arrangements, the opportunity to change position and even assume leadership roles — no avenue is off limits. So, are you ready to take the next step? Start your new and exciting journey at Barclays.

What you will be doing

• Support to deliver key milestones for implementing a robust resilience framework for Barclays Consumer Bank Europe
• As part of the team, support in providing local and group reporting for Resilience activities at Barclays Consumer Bank Europe
• Administer Resilience Tools and Resilience documents to update Resilience Information 
• Gather required information e.g. KRI metrics to gain an understanding of our resilience status and identify potential for improvement
• Engage with different Senior stakeholders and colleagues across the firm in Operations, Technology, Supplier Management, Commercial to ensure a holistic view of our resilient environment
• Support the team with gaining a robust understanding of the key processes covering all of our products
• Collect information from various stakeholders to gain a sound understanding of our actual crisis and resilience activities
• Identify potential for improvement to ensure robust operational resilience processes
• Build upon a culture where resilience management is central to the processes that we manage, build and execute
• Collaborate with operational and project teams to progress the optimisation of manual controls 

What we're looking for

• Candidate must be fluent/bi-lingual (German & English) with excellent verbal and written communication capabilities, including presentation skills
• Ability to take decisions based on data and experience, whilst balancing opportunities and risk
• Proven stakeholder management experience
• Ability to influence at senior management levels
• Sound understanding of risks, impacts and associated mitigations as they relate to the control environment and implementing those into processes within a major retail-banking organisation

Skills that will help you in the role

• Highly effective communicator with excellent interpersonal skills, great stakeholder management and strong influencing skills
• Able to thrive in a highly complex operating environment and with a huge variety of tasks and challenges
• Willing to courageously challenge the status quo and drive change
• Knowledge of retail banking operations and the financial services industry in general with working knowledge of risks prevalent in this industry sector desirable
• Formal qualification or experience in Risk Management or Resilience/ Crisis Management desirable

What Barclays is all about

People are at the heart of everything we do at Barclays — both our customers and our employees. Giving people the opportunity to realise their full potential is incredibly important to us. Each and every one of our employees helps shape and enrich our unique corporate culture. A creative and diverse team is precisely what makes our mission possible, which is to reinvent payments and finance and give people the freedom to live how they want. More than 1.5 million customers are already benefiting from our renowned credit cards, instalment loans and even our brand-new financing offer in partnership with Amazon. It's no surprise then that we're one of Germany's leading online banks with more than 700 colleagues in Hamburg.
 

What you can expect at Barclays

• A competitive base salary
• A flexible budget to use at your discretion (including an HVV Ticket for public transport, payments to employee savings schemes and other solutions)
• Significant employer contributions into a company pension scheme
• Company sports and fitness activities at special rates
• Bonuses on special occasions
• Up to 8 free tickets per season for the Barclays Arena
• 30 days leave (for a 5-day week)
• 2 work days available for community involvement, charity work or social outreach

Apply now

We're looking for colleagues who are bursting with new ideas and are also full of energy to put them into practice. If you're interested in joining our dynamic team and helping Barclays develop, we would love to meet you. Please send your application to karriereaussichten@barclays.de, complete with all required documentation (CV, certificates & references). Please also indicate your expected salary and earliest possible start date.